Privacy Policy

Last updated: 6/3/2026

1. Introduction

TEF Canada Prep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address)
  • Audio recordings of your practice sessions
  • Payment information (processed securely through Stripe)
  • Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process payments and manage subscriptions
  • Provide AI-powered feedback on your speaking practice
  • Send you service-related communications
  • Monitor and analyze usage patterns

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your audio recordings and personal data are stored securely using industry-standard encryption and security practices.

5. Data Retention

We retain your personal information for as long as necessary to provide our Service and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Third-Party Services

We use third-party services including:

  • Supabase for authentication and database storage
  • Stripe for payment processing
  • OpenAI for AI-powered feedback generation
  • Google Cloud for speech-to-text processing

These services have their own privacy policies governing the use of your information.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of certain data processing activities
  • Export your data in a portable format

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.